Alaska Airlines uses technology in a creative way, which is one more reason why it's a fantastic airline. is alaska airlines good For the sake of enhancing customer service and streamlining operations, the airline has made significant technological investments. As an illustration, Alaska Airlines was among the first airlines to provide mobile boarding cards, which let customers use their cellphones to check in and board their flights. The airline has also created a smartphone app that gives users access to flight status, check-in, and even luggage tracking.